FAQs

Frequently Asked Questions

We are based in Oakville, Ontario, Canada. We are currently online only, but stay tuned for future pop-ups and more! Join our newsletter.

We offer free shipping to addresses in Canada with any order over $79! If for any reason, you are not pleased with your purchase, we will gladly accept a return within 14 days of purchase. Please note sales items are final sale. Please read our Shipping & Returns guidelines.

We know how confusing buying clothes for a growing baby, toddler, and kid can be! We have a handy Size Charts, which should help you out. 

B Corp Certification is a designation that a business is meeting high standards of verified performance, accountability, and transparency on factors from employee benefits and charitable giving to supply chain practices and input materials. In order to achieve certification, a company must: 


Demonstrate high social and environmental performance by achieving a B Impact Assessment score of 80 or above and passing our risk review. Multinational corporations must also meet baseline requirement standards. 


Make a legal commitment by changing their corporate governance structure to be accountable to all stakeholders, not just shareholders, and achieve benefit corporation status if available in their jurisdiction. 


Exhibit transparency by allowing information about their performance measured against B Lab’s standards to be publicly available on their B Corp profile on B Lab’s website.


B Corp Certification is holistic, not exclusively focused on a single social or environmental issue. And the process to achieve and maintain certification is rigorous and requires engaging teams and departments across your company. Taking company size and profile into account, verification involves documentation of your company’s business model and information about your operations, structure, and various work processes, as well as review of potential public complaints and possible site visits. Recertification confirms these standards continue to be met on an ongoing basis.


To learn more about B Corp Certification visit https://www.bcorporation.net/en-us/certification

Sustainable fashion, ethical clothing, fair production have many meanings. The Global Organic Textile Standard (GOTS) has a clearly defined set of criteria and is transparent.


GOTS is the worldwide leading textile processing standard for organic fibres, including ecological and social criteria, backed up by independent certification of the entire textile supply chain. GOTS certified final products may include fibre products, yarns, fabrics, clothes, home textiles, mattresses, personal hygiene products, as well as food contact textiles and more.


Having one common standard means textile processors and manufacturers can export their fabrics and garments with one organic certification that is accepted in all major markets. This transparency also gives consumers the power to choose truly organic products sourced from green supply chains.


To learn more about GOTS visit https://global-standard.org/the-standard

If a textile article carries the STANDARD 100 label, you can be certain that every component of this article, i.e. every thread, button and other accessories, has been tested for harmful substances and that the article therefore is harmless for human health. The test is conducted by our independent OEKO-TEX® partner institutes on the basis of our extensive OEKO-TEX® criteria catalog. In the test they take into account numerous regulated and non-regulated substances, which may be harmful to human health. In many cases the limit values for the STANDARD 100 go beyond national and international requirements. The criteria catalog is updated at least once a year and expanded with new scientific knowledge or statutory requirements. It is not easy for manufacturers and customers to keep an overview of the legal situation concerning harmful substances every day. Our experts from the OEKO-TEX® institutes do this for you.


To learn more about OEKO-TEX® visit https://www.oeko-tex.com/en/our-standards/standard-100-by-oeko-tex